Cancellation & Changes

Thanks so much for shopping with us at metalvistaart.com!

We want to make sure your experience is as smooth and hassle-free as possible. That’s why we’ve put together this easy-to-follow cancellation and change policy. Here’s everything you need to know:

Order Cancellations

If you need to cancel your order, we kindly ask that you do so within 12 hours of placing it. This will allow us to process your cancellation request without any complications. Simply reach out to us via email at [email protected]. After the 12-hour window, your order will likely be in the shipping process, and cancellation will no longer be possible.

Order Modifications

If you wish to make any changes to your order (such as adjusting the size, color, or shipping address), please contact us within 12 hours of placing the order. Once this period has passed, changes may not be possible, as your order may have already been prepared for shipment. For any modifications, email us at [email protected].

Unfulfilled Orders

If we are unable to fulfill your order for any reason, we will notify you promptly. After you confirm, we will issue a full refund to your original payment method.

Important Considerations

  • Request Timeliness: All cancellation or modification requests must be submitted within 12 hours of order placement. Requests made beyond this timeframe may not be possible to process.
  • Orders in Shipping: Once an order has been dispatched, changes or cancellations are no longer feasible.

We appreciate your understanding and cooperation. Our goal is to ensure your satisfaction, and we are here to assist you. If you have any questions or need further assistance, feel free to contact us at any time!

Contact Information: